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Principal Findings: "We've saved ...over $100,000, ...put productive employees back to work, and...operator acceptance of [the] DataHand [keyboard] has been phenomenal." —Tim Browder, Director of Customer Support, The Sara Lee Corporation
"If all of us here at Sara Lee Direct -------------------------------------------------------------------------------- PRESS RELEASE FOR IMMEDIATE RELEASE SARA LEE CORPORATION STUDY SHOWS DATAHAND COULD SAVE MILLIONS ON COSTS OF KEYBOARD RELATED INJURIES DataHand Continues to Gain Fortune 500 Acceptance as the New Standard for Data Input Technology In a presentation made to the insurance industry at the annual LOMA Systems Forum, Sara Lee Corporation announced the results of a year long study in which 15 telephone order entry operators who reported keyboard related pain were given a new keyboard technology called DataHand. The DataHand keyboard is designed to prevent injuries and return already injured operators to work. "We have been extremely pleased with the results DataHand has produced. Thus far, we've saved a tremendous amount of money, over $100,000 on workers compensation avoidance. We've put productive employees back to work and our safety record is impeccable," said Tim Browder, a 24-year Sara Lee veteran who serves as Director of Customer Service for Sara Lee Direct, where the study was conducted. Added Nolan Grant, a 10-year Sara Lee veteran and Sara Lee Direct's Human Resources Manager, "We have been able to convert our operators to DataHand and they have been able to stay on their job and continue to work. We have numerous cases like that where Sara Lee operators have literally been on the DataHand for well over a year with no problem at all." "This particular Sara Lee Direct call center has about three hundred people and over the years stress related problems in terms of arms, hands, and wrists have grown. A growing number of cumulative trauma disorders associated with these jobs carries with it a heavy financial burden for us, both in terms of lost work days, payment of workers compensation, and payments to medical personnel," said Sara Lee's Browder. "The human and financial damage done to companies by the flat keyboard is becoming a big number on the balance sheet. But right now a company can cut millions of dollars in potential liability just by unplugging a flat keyboard and plugging in a DataHand keyboard. The marketplace wants a better mousetrap - and DataHand has it," said Paul Reichert, President of DataHand Systems, Inc. "Operators embrace the DataHand keyboard because it removes the high risk of career threatening cumulative trauma disorders (CTDs) from the work environment and relieves the pain caused by the flat keyboard. The DataHand technology is designed to eliminate the flaws in the flat keyboard that hurt people and cost companies a lot of money. Repetitive hand and wrist movement are virtually eliminated, the force required to strike 100,000+ keys during an eight hours shift is reduced by 88%, fingers move 80% less, the whole hand is comfortably cradled and the weight of the forearms supported. Operators work more safely and increase productivity and quality. It's CTK protection that pays for itself," said Jon Katov, Vice President of Marketing and Business Development for DataHand Systems, Inc. Added Browder of Sara Lee, "Operator acceptance of DataHand has been phenomenal. The employees say I would have to fight them in order to take the DataHand back."
"The DataHand technology is the result of six years of research and development, and four years of extensive beta testing
with users at more than 50 Fortune 500 companies. In terms of R & D and user experience, this technology exists to end flat keyboard related injury costs for businesses and the
associated pain for workers," said Reichert of DataHand. "If all of us here at Sara Lee Direct converted over to DataHand we would completely eliminate [keyboard related] cumulative
trauma disorder," said Sara Lee's Grant. —Sara Lee Corporation is a diversified Fortune 50 company with 129 subsidiaries. —LOMA is the educational and technology arm of the life and health insurance industry with members representing 90% of the assets of North American life and health insurers. —DataHand Systems, Inc is a privately held corporation headquartered in Phoenix, Arizona. The company manufactures and sells the DataHand system, a patented keyboard and mouse alternative that dramatically increases productivity and reduces user discomfort. Users of the DataHand system include many Fortune 500 companies and educational institutions.
Release Date: week of March 17, 1997. DataHand® is a registered trademark of DataHand Systems, Inc. and is correctly used only as an adjective. The use of the the word as a noun (as is occasionally done in this study) is not authorized or condoned by DataHand Systems, Inc., which reserves all rights. |
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